• How to Cancel Your Virtue Subscription

  To cancel your Virtue Subscription, Go into the app Account Billing Cancel Plan. You will be presented with a pop up, select ‘ Cancel My Subscription’ and your subscription will be cancelled. Do not delete the app without cancelling your subscription as you will still be charged. (https://downloads.intercomcdn.com/i/o/fj9l3u9j/1306419766/27378454329058b920713771244Few readers

• Updating Card & Billing Details

  To update your card and billing details within the Virtue app: Go to Account Billing Stripe Donations Billing to open the Stripe window and view your current card and billing details Select Add Payment Method and fill out the details for your new card Once complete, select your new payment method as default Note that your subscription fees are charged from the card you added to Virtue automatically each month.Few readers

• Do you take a percentage from the charity donation?

  For any fundraised money going to charities, we do not take a percentage from the donation. However, please note that processing fees may apply depending on how the organisation you have selected handles donations. More information about our prices can be found here.Few readers

• Can you give me the breakdown of all the fees associated with the service?

  Virtue subscription fee For details on fees paid directly to Virtue, please refer to our pricing page. We offer three main pricing plans: Pay as You Give, Impact Plus, and Impact Unlimited. An additional option to add Customer Giving is available for those using the Pay as You Give plan. Cause transaction fees Each cause on Virtue has its own preferred payment method. Any fees will be deducted directly from the donation amoFew readers

• Accessing Subscription Receipts & Invoices

  Your Subscription receipts and invoices are accessible through the App. To do so: Go to Account Billing Billing details to access to view your current plan, payment methods and your invoice history. Scroll to the bottom to view your invoices and click the 'open external link' box by the date of the invoice you are aiming to download. This will take you to the Stripe invoice page for the transaction. (https://storage.crisp.chat/users/helpdesk/website/-/3/9/7/e/397eb4bc3eb6ba00/b0d6Few readers

• What is Pay as you give?

  Pay as You Give With "Pay as You Give," you are only charged for orders that include donations. This model is especially suitable for emerging brands anticipating fewer than 76 orders with giving per month. Your store receives all the essential features needed to run a successful giving campaign and contribute from product sales. There's no time-bound commitment; you're simply charged a fixed amount per order for orders that include a donation. The payment for Pay as You Give is processedFew readers

• How do I cancel my subscription?

  To cancel your Virtue subscription just go into the app and select the following Account Billing Cancel plan Cancel my subscription. Please note that if you uninstall the Virtue App your subscription is not automatically cancelled. (https://downloads.intercomcdn.com/i/o/944701634/9a660aff2a7b9333d5c7ef11/Screenshot+2024-01-25+at+1Few readers