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  • Can I add a new language?
    Yes! When you first authenticate the Virtue app, we will automatically select any supported languages used by your shop. If you add a new language to your store after installing the Virtue app, you'll need to select it on the Virtue Admin languages page. Go to Account Languages to find the Languages page. Locate the language in the Supported languages section and select it. Click Save (https://storage.crisp.chat/users/helpdesk/website/-/5/2/8/3/52830adafaf2Few readers
  • What languages do you support?
    We currently support the following languages. If you do not see the language you require listed here, please reach out to us to request we add the language for you. You can contact us at - email protected (/cdn-cgi/l/email-protection2f5c5a5f5f405d5b6f59465d5b5a4a46425f4e4c5b014c4042105c5a4d454a4Few readers
  • Can I change the default language?
    The default language of your store is automatically set the first time you authenticate the Virtue App. If you change the language of your store you will need to update the default language in the Virtue admin. Go to Account Languages Locate the language you wish to set as the default. Click the three dots to right of the language and select change default (https://storage.crisp.chat/users/helpdesk/website/-/b/7/6/9/b769c329372aa000/f1cf5d24-8ce2-432e-a6a6-38b38f1xlggr9Few readers
  • Can I update the translations?
    If you notice any translations that could be more accurate, we'd appreciate your feedback. You can make suggestions by filling out this form, and we'll do our best to update the translations.Few readers
  • My selected language is not appearing on the widgets
    First, make sure you have selected the language in Virtue or if you are using Shopify in the Shopify Admin for your store. If it is not displaying on the widget, you may need to re-authenticate the app. Go to Account Shop Click Connect with Shopify (https://downloads.intercomcdFew readers

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